Frequently Asked Questions
Everything you need to know about shopping with SASnola.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor your package's progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items and intimate apparel are not eligible for return.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate collections from various designers, we recommend checking the specific measurements provided or contacting our style team for personalized fit advice.
Do you offer international shipping?
Currently, SASnola ships to the United States and Canada. We are working on expanding our shipping zones to reach our global community soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placing your order, and we will do our best to accommodate your request.